Principal CHRO: ‘For many, change brings uncertainty. My focus is to engage with change in a healthy way’

“The past few years have brought about a substantial increase in the pace and volume of change,” declares Jon Couture, EVP and CHRO at Principal Financial Group. “For many, change brings uncertainty” – but that’s not the case for the $1.7 billion-revenue Fortune 500 financial services giant. Under Couture’s stewardship, Principal navigated the pandemic by leading with “empathy and grace”...

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